Guest Experience

This page is a curated collection of guest experience articles for event pros by event pros. It’s the place to learn about wowing guests and creating memorable experiences for event attendees.

At ThymeBase, we build event planning software, and we’ve seen thousands of events planned meticulously. And we know how much thought goes into the decor, menus, layouts, and other design elements. Then, of course, there’s also the massive investment in keeping clients happy. But exceptional event planners always consider the guest experience too because, in the end, that’s what defines a successful event.

Guest experience considers how the attendees feel from the moment they walk through the doors until they leave. Are guests present in the moment? Do they feel safe, secure, and able to relax? And do they feel like they matter to the host and event staff?

A good guest experience takes food, safety, communication, and service into account alongside visual elements like table layouts and seating. It’s arguably the most complex facet of an event.

This collection of articles is a mix of interviews, tips, and practical advice on how to delight clients. 

My top 3 event guest experience articles:

You could just browse the articles, and I’d definitely recommend that sometime, but you can also use the blog’s search bar to look for specific keywords. Or you can reach out to us here at ThymeBase and ask. The team is always happy to talk about events and help you find relevant articles. And if we don’t have anything suitable, we’ll reach out to our community of pros to find some great tips.

The Right Wedding Size

Deciding On The Right Wedding Size Post-Covid

The wedding size post-covid is a big question for couples. While weddings are trending smaller, that might not be right for everyone. Almost all couples who got married during the pandemic had to forgo their original wedding plans for much smaller and more intimate weddings. Terms like micro-wedding and mini-ceremony or minimony started to swirl around as we tried to solve …

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Post-Covid Food Safety

Post-Covid Food Safety: Serving Food to a Socially Distanced Crowd

As restrictions lift, we’re seeing more creativity regarding post-Covid food safety precautions such as sanitizing and social distancing. Events have gone from being occasions we all anticipate with excitement to being terrifying as potential superspreaders. While this term is not new, superspreader events have become the bane of our existence because of Covid-19. However, we have not …

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Planning Live Events After Lockdown

Tips When Planning Live Events After Lockdown

The event-planning world has changed quite a bit since 2020, with the introduction of masks, regular sanitation, and strict social-distancing regulations. Here at ThymeBase, we would like to give you some tips on planning and hosting live events after lockdown — because we all know we need it! Naturally, before planning your post-Covid event, you …

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Unplugged Wedding Ceremony

The Unplugged Wedding Ceremony: A Wedding Take-Back Trend

An unplugged wedding ceremony trend is making an appearance in weddings, as well as galas and other gatherings. And we think there’s something to it. Wedding trends have always managed to be a black and white topic. They are either deemed a roaring success and pinned to every Pinterest board or considered overdone, untoward, or …

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Guest Experience

Guest Experience: A Little Detail Goes A Long Way

Whether you are planning an exquisite event or simply want to bring people together, the details matter when it comes to guest experience. As a Front House Manager, the caliber of my experience was enhanced by the seemingly minor details.  Different events will require unique style and elegance. In some instances, old ideas need a …

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How To Make Your Virtual Events More Experiential

How To Make Your Virtual Events More Experiential

Want ideas to make your virtual events more experiential even as live events make a comeback? Here’s how. Experiential marketing, simply defined, is the creation of live brand experiences where consumers can “…live, breathe and feel the brand through interactive sensory connections and activities.” Live events are the core of experiential marketing and determinants of consumers’ …

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