Guest Experience

This page is a curated collection of guest experience articles for event pros by event pros. It’s the place to learn about wowing guests and creating memorable experiences for event attendees.

At ThymeBase, we build event planning software, and we’ve seen thousands of events planned meticulously. And we know how much thought goes into the decor, menus, layouts, and other design elements. Then, of course, there’s also the massive investment in keeping clients happy. But exceptional event planners always consider the guest experience too because, in the end, that’s what defines a successful event.

Guest experience considers how the attendees feel from the moment they walk through the doors until they leave. Are guests present in the moment? Do they feel safe, secure, and able to relax? And do they feel like they matter to the host and event staff?

A good guest experience takes food, safety, communication, and service into account alongside visual elements like table layouts and seating. It’s arguably the most complex facet of an event.

This collection of articles is a mix of interviews, tips, and practical advice on how to delight clients. 

My top 3 event guest experience articles:

You could just browse the articles, and I’d definitely recommend that sometime, but you can also use the blog’s search bar to look for specific keywords. Or you can reach out to us here at ThymeBase and ask. The team is always happy to talk about events and help you find relevant articles. And if we don’t have anything suitable, we’ll reach out to our community of pros to find some great tips.

A Perception Of Luxury Without Adding Costs

Create A Perception Of Luxury Without Adding Costs To Your Events

The perception of luxury in an event often comes down to fantastic client service. Creating a luxury experience doesn’t have to bust your budget. But what is luxury? It seems to be a generic term for anything from lavish to extravagant to expensive. But that’s not what I consider to be luxury. For me, luxury …

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Pre-Event Engagement

Pre-Event Engagement: Five Tips To Get Attendees Excited Before The Event

Pre-event engagement guarantees a successful event. Just remember, good event marketing begins long before the first guest arrives.  Attracting attendees to register for your event is just the beginning. Registrants need to be nurtured. From the day they sign-up to the day of attendance, there is a chasm. And to ensure your event goes well, …

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Why You Need An Event Marketing Sales Plan

Why You Need An Event Marketing Sales Plan

An event marketing sales plan is the difference between an event that rocks and one that fizzles out unprofitably. It’s merely a matter of thinking through your event goals and plotting out the touchpoints to completion. I’m not talking about an elaborate sales plan with executive summaries, market conditions, and SWOT analysis. In this article, …

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